:root{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#e9edf2;background:#101216;font-synthesis:none;--bg:#101216;--panel:#171a20;--raised:#1d2129;--line:#2b3039;--muted:#a2aab7;--faint:#727b89;--accent:#79deca;--accent-ink:#0d332d;--danger:#ff9a91;--amber:#ecc181;--radius:14px}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.5;cursor:wait}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--accent);outline-offset:3px}button{color:inherit}a{color:var(--accent)}h1,h2,h3,p{margin:0}h1{font-size:27px;letter-spacing:-.8px;font-weight:650}h2{font-size:20px;letter-spacing:-.4px;font-weight:620}h3{font-size:15px;font-weight:620}small{font-size:12px}button svg{width:18px;height:18px;flex:none}svg{width:18px;height:18px;flex:none;stroke:currentColor;stroke-width:1.7;fill:none;stroke-linecap:round;stroke-linejoin:round}
.shell{display:grid;grid-template-columns:216px minmax(0,1fr);min-height:100dvh}.rail{position:sticky;top:0;height:100dvh;display:flex;flex-direction:column;padding:26px 16px 20px;border-right:1px solid var(--line);background:#13161b}.brand{display:flex;align-items:center;gap:10px;padding:0 10px 29px;letter-spacing:-.5px;font-size:21px;font-weight:650}.brand-mark{display:grid;place-items:center;background:var(--accent);color:#103d34;border-radius:10px;height:32px;width:32px;font-size:21px;font-weight:750}.brand span small{display:block;color:var(--faint);font-size:11px;letter-spacing:1.4px;text-transform:uppercase;margin-top:2px}.nav-label{padding:4px 12px 12px;text-transform:uppercase;color:var(--faint);font-size:10px;letter-spacing:1.7px}.nav{display:grid;gap:5px}.nav button{display:flex;align-items:center;gap:11px;border:0;background:transparent;padding:12px;border-radius:9px;text-align:left;color:var(--muted);font-size:13px}.nav button:hover{background:var(--raised);color:#fff}.nav button.active{background:#20322f;color:var(--accent)}.rail-bottom{margin-top:auto;border-top:1px solid var(--line);padding:18px 8px 0}.person{display:flex;gap:10px;align-items:center;min-width:0}.avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:#303848;color:#c1ccde;font-size:12px;flex:none}.person .name{font-size:12px;font-weight:600;line-height:1.5;overflow:hidden;text-overflow:ellipsis}.person .role{font-size:10px;color:var(--muted)}.shift-btn{margin-top:15px;display:flex;align-items:center;justify-content:center;gap:7px;width:100%;font-size:11px;padding:10px;border:1px solid var(--line);background:var(--raised);border-radius:8px}.dot{width:6px;height:6px;border-radius:100%;background:var(--faint)}.dot.on{background:var(--accent);box-shadow:0 0 0 3px #79deca12}.main{min-width:0;padding:30px 32px}.page-head{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:26px}.eyebrow{font-size:11px;color:var(--accent);letter-spacing:1.4px;text-transform:uppercase;margin-bottom:8px}.subtitle{font-size:13px;color:var(--muted);line-height:1.7;margin-top:7px}.header-actions{display:flex;gap:8px;align-items:center}.btn{border:1px solid var(--line);background:var(--raised);border-radius:8px;padding:10px 13px;font-size:12px;display:inline-flex;gap:7px;align-items:center;justify-content:center;white-space:nowrap;min-height:37px}.btn:hover{border-color:#596273}.btn.primary{background:var(--accent);color:var(--accent-ink);border-color:var(--accent);font-weight:650}.btn.ghost{background:transparent}.btn.danger{color:var(--danger)}.btn.small{padding:6px 9px;font-size:11px;min-height:30px}.btn.icon{padding:9px;min-width:36px}.demo{font-size:11px;color:var(--amber);display:flex;align-items:center;gap:8px;background:#2a241a;border:1px solid #443722;padding:9px 12px;border-radius:8px;margin-bottom:20px}.stats-strip{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:22px}.stat{display:flex;align-items:center;gap:14px;padding:17px 20px;border:1px solid var(--line);border-radius:var(--radius);background:var(--panel)}.stat-value{font-variant-numeric:tabular-nums;font-size:28px;font-weight:580;letter-spacing:-1px}.stat-label{font-size:12px;color:var(--muted);line-height:1.6}.stat.amber .stat-value{color:var(--amber)}.workboard{display:grid;grid-template-columns:310px minmax(0,1fr);border:1px solid var(--line);border-radius:var(--radius);background:var(--panel);overflow:hidden;min-height:650px}.queue{border-right:1px solid var(--line);min-width:0}.queue-tools{padding:18px 16px 14px;border-bottom:1px solid var(--line)}.search{position:relative;display:flex;align-items:center}.search svg{position:absolute;width:16px;height:16px;left:11px;color:var(--faint)}.search input{width:100%;border:1px solid var(--line);border-radius:8px;background:#111419;color:inherit;padding:11px 12px 11px 35px;font-size:12px;min-height:38px}.filters{display:flex;gap:6px;margin-top:12px;flex-wrap:wrap}.chip{border:1px solid transparent;background:#22262f;border-radius:6px;padding:6px 8px;color:var(--muted);font-size:10px;white-space:nowrap}.chip.active{background:#28403a;color:#a6efdf;border-color:#36534a}.queue-label{display:flex;justify-content:space-between;align-items:center;font-size:10px;color:var(--faint);padding:14px 17px 9px}.ticket-row{width:100%;display:block;text-align:left;border:0;border-left:2px solid transparent;border-bottom:1px solid #262b33;background:transparent;padding:16px 17px;color:inherit;position:relative}.ticket-row:hover{background:#1c2229}.ticket-row.selected{background:#202d2b;border-left-color:var(--accent)}.row-top,.row-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}.row-id{font-size:10px;color:var(--faint);font-variant-numeric:tabular-nums}.row-title{font-size:12px;font-weight:580;line-height:1.65;margin:8px 0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.row-owner{font-size:10px;color:var(--muted)}.row-time{font-size:10px;color:var(--faint)}.row-time.overdue{color:var(--amber)}.badge{display:inline-flex;align-items:center;border:1px solid var(--line);border-radius:5px;padding:3px 6px;font-size:9px;color:var(--muted);white-space:nowrap}.badge.teal{background:#1e3931;border-color:#305447;color:#96dfc5}.badge.amber{background:#342b20;border-color:#55432b;color:var(--amber)}.badge.red{background:#3c2729;border-color:#62393c;color:var(--danger)}.detail{min-width:0;padding:25px 26px}.detail-top{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:13px}.detail-id{font-size:11px;color:var(--muted);display:flex;align-items:center;gap:8px}.detail-title{font-size:21px;line-height:1.45;letter-spacing:-.45px;font-weight:600}.detail-meta{display:flex;flex-wrap:wrap;gap:12px;font-size:11px;color:var(--muted);margin-top:11px}.detail-actions{display:flex;gap:7px;flex-wrap:wrap;margin:20px 0}.next-step{border:1px solid #365148;border-radius:10px;background:#1b2b27;padding:16px;margin-bottom:22px}.next-label{display:flex;justify-content:space-between;gap:10px;color:#9bc4b7;font-size:10px;text-transform:uppercase;letter-spacing:.8px}.next-copy{font-size:13px;line-height:1.65;margin:9px 0;color:#e0ece7}.next-foot{display:flex;gap:8px;align-items:center;color:#a4b9b2;font-size:11px}.detail-tabs{display:flex;gap:20px;border-bottom:1px solid var(--line);margin-bottom:22px;overflow:auto}.tab{padding:0 0 12px;border:0;border-bottom:2px solid transparent;background:none;color:var(--muted);font-size:12px;white-space:nowrap}.tab.active{color:var(--accent);border-bottom-color:var(--accent)}.conversation{display:grid;gap:18px;max-height:420px;overflow:auto;padding-right:7px;scrollbar-color:#3d4752 transparent;scrollbar-width:thin}.message{display:flex;gap:10px;max-width:94%}.message.support{margin-left:auto;flex-direction:row-reverse}.message.support .bubble{background:#263630;border-color:#3c5146}.message .avatar{width:29px;height:29px;font-size:10px}.message-head{display:flex;gap:12px;align-items:center;font-size:10px;color:var(--muted);margin:2px 0 7px}.message-head time{font-size:9px;color:var(--faint)}.bubble{border:1px solid var(--line);border-radius:0 10px 10px;padding:12px 14px;background:#1d222b;line-height:1.75;font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}.message.support .bubble{border-radius:10px 0 10px 10px}.composer{margin-top:24px;border:1px solid #3a424e;border-radius:10px;background:#1b2027;overflow:hidden}.composer-tabs{padding:10px 12px;display:flex;gap:5px;border-bottom:1px solid var(--line)}.composer-tabs button{background:transparent;border:0;padding:5px 9px;color:var(--muted);font-size:11px;border-radius:5px}.composer-tabs button.active{background:#303944;color:#edf0f4}.composer textarea{background:none;border:0;color:inherit;resize:vertical;min-height:100px;padding:14px;width:100%;font-size:12px;line-height:1.7;display:block;outline-offset:-2px}.composer-bottom{display:flex;justify-content:space-between;align-items:center;padding:10px 12px;gap:8px}.composer-hint{font-size:10px;color:var(--faint)}.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;min-height:190px;padding:30px;color:var(--muted);gap:12px;font-size:12px;line-height:1.8}.empty svg{height:26px;width:26px;color:var(--accent)}.notice{font-size:11px;line-height:1.75;color:var(--muted);padding:12px;border:1px solid var(--line);border-radius:8px;margin-bottom:15px}.notice.warn{color:var(--amber);border-color:#57452c;background:#29251e}.section-title{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:8px 0 16px}.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(255px,1fr));gap:15px}.card{padding:22px;border:1px solid var(--line);background:var(--panel);border-radius:var(--radius);min-width:0}.card p{font-size:12px;color:var(--muted);line-height:1.8;margin:12px 0}.card-foot{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:20px}.card-body{white-space:pre-wrap;overflow-wrap:anywhere}.load-track{height:5px;border-radius:5px;background:#2a3039;margin:19px 0 8px;overflow:hidden}.load-fill{height:100%;background:var(--accent);width:var(--load)}.key-value{display:grid;grid-template-columns:1fr 1fr;gap:8px;font-size:11px;margin:12px 0}.key-value dt{color:var(--faint)}.key-value dd{margin:0;text-align:right}.action-card{border:1px solid var(--line);border-radius:9px;padding:15px;margin:12px 0}.action-card p{white-space:pre-wrap;font-size:12px;line-height:1.75;margin:10px 0}.action-footer{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:10px;color:var(--muted);flex-wrap:wrap}.action-buttons{display:flex;gap:6px;flex-wrap:wrap}.data-table{width:100%;border-collapse:collapse;font-size:12px;text-align:left}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:var(--radius)}.data-table th{font-size:10px;text-transform:uppercase;letter-spacing:.5px;color:var(--faint);font-weight:500;background:#191e24;white-space:nowrap}.data-table td,.data-table th{padding:16px;border-bottom:1px solid var(--line)}.data-table tr:last-child td{border-bottom:0}.data-table td{font-variant-numeric:tabular-nums;background:var(--panel)}.timeline{display:grid;gap:16px}.timeline-item{padding-left:18px;border-left:1px solid #414955;font-size:12px;line-height:1.7}.timeline-item small{color:var(--faint);font-size:10px}.code-data{white-space:pre-wrap;overflow-wrap:anywhere;font-family:ui-monospace,SFMono-Regular,monospace;font-size:11px;line-height:1.7;background:#111419;padding:15px;border-radius:8px;color:#b9c9c1}.back-mobile{display:none}.toasts{position:fixed;bottom:24px;right:24px;z-index:30;display:grid;gap:8px;max-width:400px}.toast{border:1px solid #465249;border-radius:10px;padding:14px 18px;background:#25362f;box-shadow:0 10px 30px #0004;font-size:12px;line-height:1.6}.toast.error{background:#38272a;border-color:#74494f}dialog{color:var(--text,#e9edf2);background:var(--panel);border:1px solid #414852;border-radius:16px;padding:27px;width:520px;max-width:calc(100vw - 32px);max-height:88dvh;overflow:auto;box-shadow:0 25px 100px #0008}dialog::backdrop{background:#05070bc9;backdrop-filter:blur(4px)}.modal-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}.modal-head h2{font-size:20px}.field{display:grid;gap:8px;margin:17px 0}.field label{font-size:12px;color:#b5beca}.field input,.field select,.field textarea{width:100%;padding:11px 12px;background:#101419;border:1px solid #39414d;color:inherit;border-radius:8px;font-size:13px}.field textarea{min-height:105px;resize:vertical;line-height:1.7}.field select option{background:#1c2229;color:#e9edf2}.form-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:24px}.form-error{color:var(--danger);font-size:12px;line-height:1.6;margin-top:16px}.boot{min-height:100dvh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:18px;text-align:center;padding:24px}.boot p{color:var(--muted);font-size:13px;max-width:440px;line-height:1.8}.skeleton{background:linear-gradient(90deg,#1d2229,#282f38,#1d2229);background-size:200% 100%;animation:shimmer 1.5s ease infinite;border-radius:7px;height:15px;margin:15px 0}.hidden{display:none!important}.spacer{height:22px}.mono{font-family:ui-monospace,SFMono-Regular,monospace}.muted{color:var(--muted)}.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.wrap{white-space:normal}.pre-line{white-space:pre-wrap}.link-btn{border:0;background:none;color:var(--accent);font-size:11px;padding:5px 0;text-align:left}.pagination{padding:13px;text-align:center}.mobile-title{display:none}
@keyframes shimmer{to{background-position:-200% 0}}@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
@media(min-width:1600px){.main{padding:34px 44px}.workboard{grid-template-columns:355px minmax(0,1fr)}.detail{padding:29px 36px}.conversation{max-height:480px}.row-title{font-size:13px}}
@media(max-width:1150px){.shell{grid-template-columns:176px minmax(0,1fr)}.rail{padding:24px 10px 16px}.main{padding:24px 22px}.workboard{grid-template-columns:275px minmax(0,1fr)}.detail{padding:22px 18px}.detail-title{font-size:19px}.detail-actions .btn{font-size:10px;padding:9px}.stat{padding:15px}.stat-label{font-size:11px}}
@media(max-width:900px){.shell{grid-template-columns:72px minmax(0,1fr)}.rail{padding:20px 9px}.brand{padding:0 10px 28px}.brand span,.nav-label,.nav button span,.rail-bottom .person,.shift-btn .shift-label{display:none}.nav button{justify-content:center;padding:14px}.rail-bottom{padding:15px 0 0}.shift-btn{padding:12px}.main{padding:22px 18px}.workboard{grid-template-columns:250px minmax(0,1fr)}.stats-strip{gap:8px}.stat{padding:12px;gap:10px}.stat-value{font-size:25px}.detail{padding:18px 15px}.btn{font-size:11px}.header-actions .btn span{display:none}}
@media(max-width:680px){.shell{display:block;padding-bottom:72px}.rail{position:fixed;top:auto;bottom:0;left:0;right:0;width:100%;height:auto;z-index:10;padding:7px 10px max(8px,env(safe-area-inset-bottom));border-right:0;border-top:1px solid var(--line);background:#13171ef2;backdrop-filter:blur(15px)}.brand,.rail-bottom{display:none}.nav{display:flex;justify-content:space-around;gap:0}.nav button{flex:1;max-width:90px;padding:8px 3px;display:grid;gap:6px;justify-items:center;border-radius:8px}.nav button span{display:block;font-size:9px}.nav button svg{width:19px;height:19px}.main{padding:21px 15px}.page-head{margin-bottom:20px;gap:10px}.page-head h1{font-size:24px}.subtitle{font-size:11px;max-width:260px}.eyebrow{font-size:9px}.header-actions{gap:6px}.header-actions .btn{padding:8px;min-height:34px}.mobile-title{display:block}.demo{font-size:10px;line-height:1.6;margin-bottom:15px}.stats-strip{gap:7px;margin-bottom:17px}.stat{display:block;padding:12px}.stat-value{font-size:24px;margin-bottom:4px}.stat-label{font-size:9px}.workboard{display:block;min-height:470px}.queue{border-right:0}.queue-tools{padding:14px}.ticket-row{padding:15px}.row-title{font-size:13px}.queue-label{font-size:10px}.row-id,.row-owner,.row-time{font-size:11px}.detail{display:none;padding:18px 14px}.workboard.show-detail .queue{display:none}.workboard.show-detail .detail{display:block}.back-mobile{display:inline-flex}.detail-top{margin-bottom:14px}.detail-title{font-size:20px}.detail-actions{gap:6px}.detail-actions .btn{font-size:11px}.detail-meta{font-size:10px}.conversation{max-height:none}.message{max-width:100%}.bubble{font-size:12px;padding:11px}.composer-hint{display:none}.cards{grid-template-columns:1fr}.card{padding:20px}.toasts{left:15px;right:15px;bottom:85px;max-width:none}.toast{font-size:12px}.table-wrap{margin-right:-1px}.data-table td,.data-table th{padding:13px}.notice{font-size:11px}.detail-tabs{gap:17px}.next-label{font-size:9px}.next-copy{font-size:12px}.next-foot{font-size:10px}dialog{padding:22px;max-height:84dvh}.form-actions .btn{padding:11px 15px}}

progress.load-track{display:block;width:100%;height:5px;appearance:none;border:0;accent-color:var(--accent)}progress.load-track::-webkit-progress-bar{background:#2a3039;border-radius:5px}progress.load-track::-webkit-progress-value{background:var(--accent);border-radius:5px}progress.load-track::-moz-progress-bar{background:var(--accent)}

.login-card{width:min(100%,390px);text-align:left}.login-card>.btn{width:100%;margin-top:12px}.login-card .form-error:empty{display:none}.login-card input{font-size:16px;letter-spacing:1px}

@media(max-width:900px){.header-actions .shift-action span{display:inline}}
@media(max-width:680px){.page-head{flex-wrap:wrap;align-items:flex-start}.composer{scroll-margin-bottom:90px}}